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Release Notes

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October 11, 2019

  • Run your property on the go.

    Filter and manage your spaces, reply to messages, and check up on your tasks—it's never been easier with our new and improved Commander app. Download it for iOS or Android now!

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  • Only ask guests for the info you need.

    Now when guests check in at your Operator kiosk, they won't be asked for address details unless they're legally required in your country.
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  • October 9, 2019

  • Channel manager mapping, all in one place.

    You can now map both your space categories and rates directly in the channel manager integration settings. Easy!

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  • October 8, 2019

  • Tailor space assignment to your guests' needs.

    Make sure your guests are assigned to the spaces they really want. Just use our new reservation assignment strategy when you set up your stay service or space categories. Guests with space feature preferences will be automatically assigned to the best-fitting space when their reservation is created.



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  • October 2, 2019

  • Brand your kiosk.

    Match the Operator kiosk to your website with our new dark theme. Update your Operator settings to try it out today.

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  • October 1, 2019

  • Key creation, simplified.

    Creating keys at an Operator kiosk just got easier—we changed the flow and added a new button to make the process more intuitive for guests. Tip: Check the key cutting instructions in your Operator configuration to make sure they fit with the new design.

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  • September 18, 2019

  • Apple Wallet comes to Navigator.

    If airlines can use it, so can you. With Wallet, guests on iOS can save their reservation details to their phone with a single tap. Just add our new button to your confirmation email template, and take one more step toward a fully-streamlined guest experience.

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  • September 12, 2019

  • See how products are charged in the reservation module.

    When you add a product to a reservation, you'll now be able to see exactly how it's charged (for example, "per person per night") without having to leave the reservation module.

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  • Important changes are coming to your front office.

    From 14th September, the way you take payments is going to change. A new directive called PSD2 means that some payments will need to be verified by guests before you can process them—read our short guide to make sure you're prepared for the changes.
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  • September 11, 2019

  • See all of your accounting codes in the Accounting Report export.

    We've extended the Accounting Report export to include all of your accounting codes (not just the internal code)—which is great news if you use an external accounting system.
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